Job Duties

Tools Used

Time

●       Establish, monitor and maintain project plans, including project goals and core deliverables.

o   Review qualitative project aspects with customers and verify conformance with stated goals

o   Monitor day to day activities to ensure projects are adhering to plans

o   Implement effective project schedule management to ensure tasks are completed on time, resources are allocated appropriately, and to help measure project performance.

o   Create, maintain and communicate master schedules, risks, budgets and weekly status reports to key stakeholders and clients

●       Develop and update reporting features and controlling tools to track status for the project, ensuring corrective measures available if deviating from the plan.

o   Establish internal and external processes for companywide implementation

o   Establish key performance indicators for the business to measure productivity and goal achievement

o   Synthesize information and insights into executive summaries and presentations for senior management

o   Develop presentations based on data and communicate analysis and recommendations to senior management

●       Implement actions as required in the project brief, engaging multi-functional professional project teams, including in-house professionals and part-time consultants

o   Support internal team and client facing meetings through developing agendas, taking detailed notes, synthesizing themes, and communicating and tracking next steps

•  SAS and other statistical analysis software

•  Excel; Powerpoint

•  MySQL and other relational database systems

•  NoSQL (MongoDB, etc.)

•  Visualization tools (Tableau, etc.)

•  Big data tools (Hadoop, etc.)

•  Trello, Asana, Confluence

40%

●       Ensure compliance with financial regulations, legislation, and procedures

o   Establish policies and systems to prevent and/or deal with violations of legal guidelines

o   Periodically review and revise policies and systems to ensure continued compliance

●       Develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the company’s business objectives

o   Communicate with organizational managers on the progress and performance of each project resource

o   Train personnel in systems and ensure workflow is efficient

●       Iterate on newly implemented processes for continuous improvement and refinement

o   Leverage best practices from industry in influencing and driving operational improvements

●       Designing scalable systems and organizational structures to support the company’s growth and ensure the highest quality of execution

o   Program managing cross-cutting, months-long operational effectiveness projects that will increase business efficiency and reduce risk

•  SAS and other statistical analysis software

•  Customer success software

•  Excel; Powerpoint

•  Visualization tools (Tableau, etc.)

•  Trello, Asana, Confluence

30%

●       Develop relationships with existing and prospective customers and business partners

o   Conduct data analysis of customer discovery and assessment processes including things such as executive interviews, focus groups, and pulse surveys.

●       Develop and manage relationships with prospects and corporate partners

o   Assist with developing strategy for online advertising and social platforms to expand reach to prospective clients

●       Attend conferences, forums, business presentations and exhibitions, and develop business contacts, source new partners and customers

•  Excel

•  Big data tools (Hadoop, etc.)

•  CRM software (Salesforce etc.)

•  SEO (search engine optimization)

20%

●       Analyze and forecast business trends to identify new opportunities for business development

o   Collect and use data using forecasting models to establish strategic goals and develop business and project plans

●       Perform due diligence, market analysis and financial valuations for new opportunities and business projects

●       Preparing of business development plan and updating the plan to reflect progress and market changes

●       Participate in market research process focusing on new markets, new business/customer development, and existing customer retention

o   Create a repository and system of managing and tracking key client success story assets that are used in external comms, case studies, narratives, collateral, website/landing pages, social, paid media, playbooks, PR, etc.

•  CRM software (Salesforce etc.)

•  ERP software

•  Financial analysis software

•  Qualitative data analysis software

10%