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● Establish, monitor and maintain project plans, including project goals and core deliverables.
o Review qualitative project aspects with customers and verify conformance with stated goals
o Monitor day to day activities to ensure projects are adhering to plans
o Implement effective project schedule management to ensure tasks are completed on time, resources are allocated appropriately, and to help measure project performance.
o Create, maintain and communicate master schedules, risks, budgets and weekly status reports to key stakeholders and clients
● Develop and update reporting features and controlling tools to track status for the project, ensuring corrective measures available if deviating from the plan.
o Establish internal and external processes for companywide implementation
o Establish key performance indicators for the business to measure productivity and goal achievement
o Synthesize information and insights into executive summaries and presentations for senior management
o Develop presentations based on data and communicate analysis and recommendations to senior management
● Implement actions as required in the project brief, engaging multi-functional professional project teams, including in-house professionals and part-time consultants
o Support internal team and client facing meetings through developing agendas, taking detailed notes, synthesizing themes, and communicating and tracking next steps
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• SAS and other statistical analysis software
• Excel; Powerpoint
• MySQL and other relational database systems
• NoSQL (MongoDB, etc.)
• Visualization tools (Tableau, etc.)
• Big data tools (Hadoop, etc.)
• Trello, Asana, Confluence
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40%
|
|
● Ensure compliance with financial regulations, legislation, and procedures
o Establish policies and systems to prevent and/or deal with violations of legal guidelines
o Periodically review and revise policies and systems to ensure continued compliance
● Develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the company’s business objectives
o Communicate with organizational managers on the progress and performance of each project resource
o Train personnel in systems and ensure workflow is efficient
● Iterate on newly implemented processes for continuous improvement and refinement
o Leverage best practices from industry in influencing and driving operational improvements
● Designing scalable systems and organizational structures to support the company’s growth and ensure the highest quality of execution
o Program managing cross-cutting, months-long operational effectiveness projects that will increase business efficiency and reduce risk
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• SAS and other statistical analysis software
• Customer success software
• Excel; Powerpoint
• Visualization tools (Tableau, etc.)
• Trello, Asana, Confluence
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30%
|
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● Develop relationships with existing and prospective customers and business partners
o Conduct data analysis of customer discovery and assessment processes including things such as executive interviews, focus groups, and pulse surveys.
● Develop and manage relationships with prospects and corporate partners
o Assist with developing strategy for online advertising and social platforms to expand reach to prospective clients
● Attend conferences, forums, business presentations and exhibitions, and develop business contacts, source new partners and customers
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• Excel
• Big data tools (Hadoop, etc.)
• CRM software (Salesforce etc.)
• SEO (search engine optimization)
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20%
|
|
● Analyze and forecast business trends to identify new opportunities for business development
o Collect and use data using forecasting models to establish strategic goals and develop business and project plans
● Perform due diligence, market analysis and financial valuations for new opportunities and business projects
● Preparing of business development plan and updating the plan to reflect progress and market changes
● Participate in market research process focusing on new markets, new business/customer development, and existing customer retention
o Create a repository and system of managing and tracking key client success story assets that are used in external comms, case studies, narratives, collateral, website/landing pages, social, paid media, playbooks, PR, etc.
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• CRM software (Salesforce etc.)
• ERP software
• Financial analysis software
• Qualitative data analysis software
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10%
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